FAQs
Customer Frequently Asked Questions
What is The Vintage Style Vault?
We are a personal styling service that curates unique outfits using high-quality second-hand clothing sourced from trusted reselling platforms.
Are there any membership or service fees?
No! Get paired with a stylist for free. Only buy the items that you like!
How does the personalized styling process work?
Once you sign up, you'll be paired with a dedicated stylist who will work with you to understand your style preferences, lifestyle, and goals. The stylist will then curate outfits from pre-loved pieces tailored to your taste.
Why should I choose second-hand fashion?
Second-hand fashion is an eco-friendly choice that reduces the environmental impact of clothing production. It also allows you to explore unique and diverse styles while supporting a circular economy.
How do you ensure the quality of the clothing?
We partner with reputable reselling sites and our stylists carefully select high-quality, gently-used items that meet our strict standards for style and condition.
Can I provide input on the types of clothing I prefer?
Absolutely! We encourage you to communicate your preferences, including colors, styles, and specific clothing needs, to ensure your outfits reflect your personal style.
What if a selected item doesn't fit or I don't like it?
If any item doesn't meet your expectations, let us know, and we will work with you to find a suitable replacement, ensuring your overall satisfaction.